How Field Service Technicians Are Reaching Higher Levels of Efficiency and Ensuring Safer Jobsites
When hard-hatted men and women are operating forklifts and scaling skyscrapers, it’s essential for equipment to work safely and efficiently; otherwise, firms risk losing millions of dollars, not to mention human lives. Field service is vital to ensuring that neither happens. With regular maintenance and proactive repairs, field service can keep workers safe by preventing unplanned outages and keep projects on schedule by preventing downtime. Imagine that a crane malfunctions days before a frame installation is scheduled, and the project deadline is looming. Repairing the crane might take multiple days, several field service technicians, and various parts or replacements to get the machine up and running. The cost of machine downtime adds up quickly both in time and in money. Worse, crane operators were likely using the crane in the days prior to the outage, unaware of the machine’s dangerous maintenance issue. With connected technology, this scenario is entirely avoidable. Integr...